Barcodes Customer Portal
The barcodes customer portal is where your barcodes live after you’ve bought them. It’s free, there’s nothing to subscribe to, and it’s available to every International Barcodes Network customer.
What you can do in the customer portal
- Look up any previous orders at any time
- Download your barcode images again, in every format they came in
- Add, edit or remove your product registration details
- Forward an order to a different email address
- Change the company name on your GTIN certificate
- Redirect and renew any dynamic QR codes we host for you
The registration and QR redirect & renew functions are the ones customers use most. Both mean you can change your details after your packaging has been printed, without coming back to us.
How to set up your customer portal account
You don’t get login details with your order. You create the account yourself, and it must be done using the correct email address.
- Create an account using the email address you used to place your order. If you use a different one, the portal has no way to match you to your orders.
- Verify your email. The confirmation lands quickly. Check your junk or spam folder if it doesn’t appear.
- Log in. Your orders will be listed and ready to download.
Watch a short video on using the portal.
If you can’t get in
Nearly every access problem comes down to one of three things.
You signed up with a different email. This is by far the most common. Orders are matched by email address, so an account created with a personal address won’t show an order placed with a work one. Create a second account with the correct address, or email us and we’ll move the order across.
The verification email hasn’t arrived. Check spam first. If it’s genuinely missing, tell us, and we’ll look into it on our end.
You’ve forgotten your password. Use the reset link on the portal login page.
Still stuck? Email us. We’re a small team, and we answer our own emails, Monday to Friday.
Don’t have barcodes yet?
The portal comes free with every purchase, along with free barcode registration.
See retail barcode packages. From $39, delivered within minutes.
Frequently asked questions
What is the barcodes customer portal? A free account where you can access your orders, download your barcode images again, and manage your product registration details.
Does the customer portal cost anything? No. It’s included free with every order, and there’s nothing to renew.
Do I have to use the portal? No. Your barcode numbers and images were emailed to you when you placed your order. The portal is there if you lose that email or need to change something later.
I ordered with a different email address; can I still get in? Orders are matched to the email address you used to place the order, so you’ll need to create an account with that email address or ask us to move the order to a new one.
Can I download my barcode images again? Yes, as many times as you need, in each format they were originally supplied in.
Can I change my company name on the certificate? Yes, in the portal. Useful if your business has been renamed or restructured since you bought the numbers.
Can I change where my QR code points after printing? If it’s a dynamic QR code hosted by us, yes, redirect it in the portal without reprinting anything.