Refund Policy

We provide genuine retail barcodes for a one-off cost, usable in the vast majority of retail stores internationally. Once we have assigned a barcode, we cannot then take it back into our pool and resell it to other customers. Therefore, we can’t provide refunds for any reason. Having said that, there are circumstances in which we may consider refunding your money.

• If you discover a store that we don’t list on our barcode acceptance page, that won’t accept our barcodes (and are able to provide written statements from the store regarding this), then we will consider refunding the amount paid, provided you contact us within 3 weeks of your purchase and you sign up to GS1 in your country (and show us proof of your GS1 membership).

We won’t refund if:

• You are expecting to receive barcodes with your country code, but don’t necessarily need them. We explain on our website that our barcodes begin with ‘07’ or ‘06’ in various places, including our FAQ page, our Buy Barcodes page, and implicitly in the images displayed on the home page. We don’t state anywhere that our barcodes begin with your country code.

Note – Barcodes associated with any refund will be marked in the online databases as illegal for use on products.